Politique de confidentialité
Last updated: May 8, 2026
Can't Translate Saudade operates this store and website to provide you, the customer, with a curated shopping experience (the "Services"). Can't Translate Saudade is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.
1. Personal Information We Collect
When you interact with our Services, we collect certain information to fulfill your orders and improve your experience:
Contact details: Name, shipping address, billing address, and email address.
Financial information: Payment details (processed securely via our payment providers).
Transaction information: Details about the products you view or purchase.
Device information: IP address and browser details collected automatically through cookies.
2. How We Use Your Information
We use your personal information to:
Fulfill Orders: Process payments, arrange shipping, and provide order confirmations.
Communication: Provide customer support and updates regarding your transactions.
Security: Screen orders for potential risk or fraud.
Marketing: If you opt-in, to send you updates about our new collections.
3. Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also share information with our payment processors (such as 2Checkout) and production partners (such as Shirtee) to fulfill your orders.
4. International Transfers & Your Rights
If you are a resident of the European Economic Area (EEA) or the UK, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us through the information below to exercise these rights. Your data may be processed outside of your country of residence, including in Brazil and Canada (where Shopify is headquartered).
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at loja@nannamillano.com or by mail using the details provided below: